We at LearnQ Labs Private Limited are committed to safeguarding the privacy of our website and/or mobile application visitors; this policy sets out how we will treat your personal information.

This Privacy Policy constitutes an electronic record in accordance with the provisions of the Information Technology Act, 2000 and Rule 3 (1) of the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021 (“Intermediaries Rules”) thereunder, as amended from time to time.

What do we collect?

We may collect, store and use the following kinds of personal data:

• Information about your computer and about your visits to and use of the Platform, such as your IP address, user actions, e-mail address, mailing address, educational qualification details, phone number, geographical location, browser type, referral source, length of visit and number of page views or any other information that is identified with you personally.
• Information that you provide to us for the purpose of registering with us or creating an account with us.
• Information relating to any transactions carried out between you and us on or in relation to the Platform, including information relating to any purchases you make of our Courses/Content/Services.
• Information that you provide to us for the purpose of subscribing to our Platform services, email notifications and/or newsletters.
• Any other information that you choose to send to us.

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How do we use your personal data?

Personal data submitted on our Platform will be used for the purposes specified in this privacy policy or in relevant parts of the Application/Website.

We may use your personal information to:

• Administer the Platform, improve your browsing experience by personalising the Platform, and enable your use of the services available on the Platform.
• Provide you access to the courses/content that you have paid for on the Platform.
• Send you general (non-marketing) commercial and non-commercial communications.
• Send you email notifications on specific requests.
• Send to you our newsletter and other marketing communications.
• Deal with enquiries and complaints made by or about you relating to the Platform.
• We will not without your express consent provide your personal information to any third parties for the purpose of direct marketing.

We will at all times provide you with the option to not provide the Personal Information or Sensitive Personal Information (within the meaning of the IT Act, 2000 and its rules) that we seek from you. Further, you shall, at any time while using the Website/Service, also have an option to withdraw your consent given earlier to us to use such Personal Information or Sensitive Personal Information. Such withdrawal of consent is required to be sent in writing to us at Learnq Labs Private Limited, of the address at L-148, 5th Main Rd, Near Rajesh Restaurant, Sector 6, HSR Layout Bangalore KA 560102. In such event however, the Company fully reserves the right not to allow further usage of the Website or provide any Services/Products thereunder to you.

Other Disclosures

In addition to the disclosures reasonably necessary for the purposes identified elsewhere in this privacy policy, we may disclose information about you:

• To the extent that we are required to do so by law.
• In connection with any legal proceedings or prospective legal proceedings;
• In order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk); and
• To the purchaser (or prospective purchaser) of any business or asset which we are (or are contemplating) selling

Except as provided in this privacy policy, we will not provide your information to third parties.

Contact Information

Our Grievance Officer shall undertake all reasonable efforts to address your grievances at the earliest possible opportunity. You may contact us at:

Grievance Officer (provided in accordance with the IT Act, 2000 and its rules) : Piyush Kumar.

Customer Support : Reach out to us on support@learnq.ai, in case of any queries.

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